Customer service to clients around the world is the backbone of our reputation.
From installation and start-up supervision to rapid response emergency services, our field and technical support teams combine experience and know-how with prompt expert service to minimize expensive downtime and get your furnace operating as soon as possible
Our field technical support teams offer quick response emergency service.
VAC AERO’s wide network of locally based field service personnel will help you find the solution for your problem and can quickly be deployed to solve any of your on-site challenges. Our qualified service engineers are always available to help troubleshoot and repair your equipment either by phone or e-mail and maintain a wide array of testing and calibration equipment to support our field operations.
Preventive Maintenance Programs
VAC AERO has developed comprehensive preventative maintenance programs that will help you maximize your furnace performance and uptime.
Furnace Upgrades and Retrofits
VAC AERO’s service technicians are qualified to inspect and repair all brands of furnaces. Whether it’s a hot zone rebuild or a furnace retrofit, our qualified service personnel will assist you in making sure your furnace is operating to your complete satisfaction.
Our dedicated service personnel provide immediate assistance anywhere in the world.
To serve and support our North American and global customer base, VAC AERO operates three production facilities near Toronto, Ontario, two plants in the Montreal, as well as production facilities in Poland and India.